USwitch survey results

A USwitch survey puts Orange and TalkTalk bottom for customer service. Broadband companies may be ‘talking the talk’, but have yet to ‘walk the walk’, according to the latest home phone and broadband Customer Satisfaction Report, announced by uSwitch.com.
The UK’s most comprehensive report into customer satisfaction, based on responses from nearly 9,000 home phone and nearly 11,000 broadband customers shows that, despite promises from companies that things are on the up, customers have yet to see any signs of improvement.
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